Frequently Asked Questions

Q: What is the earliest I can Check-in?
A: Standard check-in time is 2pm.

Q: Can I arrive late?
A: Yes, please give us a call if you're wanting to arrive after 8pm to arrange late check in.

Q: Do you have on-site parking?
A: Yes, parking is free and close to your door.

Q: Are your rooms non-smoking?
A: Yes, all rooms at Peppinella Motel are non-smoking.

Q: Do you have a restaurant?
A: No, Flying Horse bistro and Delacombe Town Center just 5 minutes away.

Q: Do you have room service?
A: Breakfast delivered to rooms if ordered the night before.

Q: Do you have wireless internet in guest rooms?
A: Yes, all rooms have unlimited free internet.

Q: Do you have an outdoor entertainment area?
A: Yes, we have an undercover BBQ area.

Q: How close are you to the shops?
A: 1 minute by car to Delacombe Town Center.

Q: How close are you to restaurants?
A: City of Ballarat is 5 kms away with many choices. We are also within a minute by car of number of restaurants and fast food outlets including Pizza Hut, McDonalds, Subway, Hungry Jacks, Red Rooster, Dominos Pizza, Chinese, Indian, Thai and Mexican.  Many pizza companies deliver to motel. Please visit Google Maps for a detailed list.

Q: Are pets allowed?

A: Sorry, no pets allowed.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 48 hours prior to check in date and time. Cancellations received less than 48 hours, the full amount for the booking will be charged if rooms not resold.

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $250 cash bond.